Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

• United Arab Emirates (UAE): 7–14 business days

• Rest of GCC Countries: 7–14 business days

Please note that delivery times are estimates and may vary due to customs clearance, public holidays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Within the UAE: AED 25 per order

• Rest of GCC Countries: AED 35 per order

Shipping charges are calculated at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email tracking details , allowing you to monitor your shipment.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Customs & Duties

For orders shipped outside the UAE, customs duties, taxes, or import fees are the responsibility of the customer and may be charged by the destination country's customs authorities.

Delays

While we strive to deliver all orders within the estimated timeframe, unexpected delays may occur due to courier operations, customs processing, weather conditions, or other factors beyond our control.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We will be happy to assist you.